Processing time

Orders are processed Monday through Friday excluding weekends and holidays. Tracking information is sent via email on the day the order is shipped out.

1 -2 business days

Place order by 12pm EST for same day processing. Excluding weekends and holidays

2 -3 business days

Place order by 9am EST for same day processing. Excluding weekends and holidays

3 - 4 business days

Place order by 9am MST for same day processing. Excluding weekends and holidays

4 -7 business days

Delivered in 4-7 business days after we receive your order. Excluding weekends and holidays

Additional Information

If a change of address is made directly with your local post office or FedEx, EIGHT Hair Co. will not be held responsible for any lost or mis-delivered parcels. 

Requests for change of address must be made directly with EIGHT Hair Co. via our CONTACT PAGE prior to your order being shipped.

If a customer error in the shipping address is made during the checkout process (eg, incorrect/incomplete address), customers must contact EIGHT Hair Co. via our CONTACT PAGE within one hour of the order being placed for correction. 
Otherwise, once shipped, the customer must contact the shipment courier to have changes made.

EIGHT Hair Co. is not responsible for lost, stolen or mishandled packages (eg, damaged/opened parcels) during the delivery process.

EIGHT Hair Co. is not responsible for packages delayed in transit. This includes the Holiday season.
The shipping cost for orders is non refundable.